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Mister Service case study
Book repairs and follow every service step
Mister Service brings repair booking, pickup or delivery information, repair progress, and support into one mobile experience.
- iOS
- Android
Overview
Book repairs and follow every service step
The app gives customers a consistent route from identifying a device problem to booking service and checking what happens next.
The user need
Repair customers need clear service options, accurate issue selection, appointment information, and visible progress without switching channels.
Key capabilities
Key capabilities
Supported-device selection
Repair-status tracking
Support and warranty information
How it works
How it works
- 1
Select a supported device and repair category.
- 2
Choose the specific issues that need diagnosis.
- 3
Book service and follow the repair status timeline.
Product screens
Product screens
Platforms
- iOS
- Android
Delivery
KANISOFT delivered the service application for iOS and Android with phone and tablet interfaces.
KANISOFT